The Real Impact of TouchBistro POS on a Quick Service Restaurant
By
Katie McCann
From menus to staff, and everything in between, running your restaurant can seem like a mountain of decisions. And no matter how big or small, no choice is made without consideration to how it affects everything else.
Choosing your restaurant POS – the hub of your operations – is a big decision. Your staff will use it, diners will see it, and you’ll run your business from it every day.
When you choose TouchBistro for your restaurant, you’re choosing a system designed specifically for your industry, meant to help you run a better and more successful business.
From management to servers, see how TouchBistro helps your team do their jobs better.
1. Restaurant Owners Make Better Business Decisions
Running a quick service restaurant isn’t easy. There’s always something that has to get done. But the right QSR technology can give you valuable time back to focus on the big things.
Restaurant owners get TouchBistro’s reporting and analytics to help with business decisions. When you’ve got so much on the go, you can’t waste time poring over dozens of confusing spreadsheets with no real insights. TouchBistro reports let you pull game-changing insights, such as heat mapping and sales reports, helping you make the most informed decisions for your business.
2. Managers Make Better Labor Choices with Smart Scheduling
“Making schedules is the best part of the job!” said no manager ever.
With smarter sales reports and scheduling integrations, creating schedules may not be the best part of the job for managers, but it can be a lot easier and more effective.
With TouchBistro Labor Management, managers can stop spending hours manually crafting schedules each week. Equipped with easy-to-use scheduling tools, this robust labor and staff management solution helps you reuse existing staff schedules or create new ones using the handy drag and drop schedule builder to make smarter scheduling decisions.
For instance, if you plan to make $25,000 on Labor Day weekend in sales and want your labor percentage to be 28% of your sales. TouchBistro Labor Management helps you see if you’re above or below your goal labor percentage as you build out your schedule. Ultimately, making smarter scheduling decisions, as well as reducing your labor costs.
And since TouchBistro Labor Management is directly integrated with your TouchBistro POS system, you’ll also be able to retrieve the latest sales, guest, and shift data to make more informed and timely scheduling decisions.
3. Cashiers Keep FOH Moving Smoothly
With TouchBistro, cashiers have even more tools to keep the front of house running smoothly and customers coming back.
With customer relationship management and loyalty software, TouchBistro makes it easy for cashiers to give guests a personalized and memorable experience. Turn customers into regulars with custom SMS messages, loyalty rewards, and personalized promotions.
TouchBistro’s online ordering integration is another tool that lets your cashiers focus on providing the best in-house experience. Online orders for takeout and delivery go directly into your POS, saving cashiers from punching in orders and letting them focus on guests.
The payment process is a big part of a positive experience, especially in a fast-paced QSR. If the process ends up messy, that’s what your customer remembers. TouchBistro Payments is a simple integrated payments system that provides a smooth, error-free experience for guests and your staff.
4. Save More Money with Better Inventory Management
Nothing makes your back of house staff happier than when their mouth-watering dishes are in demand – until you run out of supplies mid-service.
While managing inventory is no easy task, it’s essential to stay on top of your stock to avoid over-ordering and subsequent food waste. So, how can you do this efficiently, without committing hours on end to manually managing your inventory each week?
An inventory management software, like TouchBistro Inventory Management, is equipped with tools to help with exactly that. TouchBistro Inventory Management is a powerful inventory and recipe platform that’s seamlessly integrated with your POS system, saving you time, reducing your food costs, and helping you manage your inventory seamlessly.
And since our inventory management software pulls the latest sales and menu data from your POS system in near real time, the tool is able to provide automated order suggestions for each of your vendors based on your restaurant’s needs. This way, your team can prevent over-ordering and avoid unnecessary food waste.
Another important measure to take for less food waste is improved communication between the front of house and back of house. Using TouchBistro Kitchen Display System means chefs will see fewer mistakes and voids caused by server or kitchen errors.
And of course, less food waste means less wasted money!
The right technology can make a difference for everyone working at your restaurant. When you invest in TouchBistro, you’re investing in your every position in your business, from the top to the bottom.
by
Katie McCann
Katie is a former Content Marketing Specialist at TouchBistro where she writes about food and restaurant experiences. She doesn’t shy away from the finer things in life, but no matter how much success she continues to acquire, she stays true to her roots and still considers imitation crab as gourmet. If she isn’t writing, you can find her on a patio with friends and a pitcher of white wine sangria.